CASE STUDY

How a Leading Wallcoverings Manufacturer Modernized Digital Asset Management with Aprimo

INDUSTRY:

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6

Business Units Unified

19,000

Assets Migrated

1

Governed DAM environment

About the customer

The company is a leading manufacturer of premium wallcoverings for residential, commercial, and hospitality spaces.

Its portfolio spans proprietary brands, licensed collections, and custom design solutions distributed across consumer and commercial channels.

Technologies involved

Implemented as the company’s new modern enterprise Digital Asset Management platform

Background

The company had an established DAM, but as its content operations evolved, the existing platform no longer fully met the needs of the business or supported how teams needed to manage, find, govern, and distribute assets.

Limited Search & Findability

Search relied heavily on folder structures, with limited ways to refine results by attributes such as format, collection, theme, or date. Finding the right asset often depended on familiarity with existing folders and naming conventions.

Complex Metadata & Asset Organization

The metadata model had grown to nearly 100 fields, many of which were no longer relevant to current workflows. Inconsistent naming, duplicate content, and assets managed across different locations added further complexity.

Inconsistent Governance

Asset management practices varied across brands and teams, making consistent organization, access, and lifecycle management more difficult.

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Manual Sharing & Approvals

External files were distributed through email, file-transfer tools, and FTP, often requiring teams to manually download and resize assets. Review and approval processes also took place outside the DAM through tools such as PowerPoint and email.

Evolving Technology Requirements

The legacy DAM was not designed for capabilities increasingly important to modern content operations, including AI-assisted search and tagging, automated metadata, asset lifecycle management, and deeper integration across the technology ecosystem.

"We'd outgrown our old system years before we admitted it. People had built their own workarounds just to get through the day, which told us the platform wasn't serving anyone anymore. When we evaluated Orange Logic, what stood out was that it could actually handle the complexity of six business units without forcing us into one rigid structure. That flexibility, without giving up governance, is what made the decision easy."

– John Doe, VP of Sales

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Objectives

Modernize the DAM experience

Replace the legacy platform with a more intuitive solution designed to accelerate content operations.

Shift to metadata-driven organization

Move away from folder-dependent workflows toward structured, metadata-driven asset management.

Improve search & findability

Enable faster, more precise discovery through relevant search facets and collections.

Strengthen collaboration & governance

Bring teams into a common environment with clearer processes, permissions, and asset management standards.

Streamline external sharing

Replace manual file handoffs with secure, DAM-native sharing for vendors and partners.

Prepare for migration & integration

Establish a phased migration approach and lay the foundation for future connections with Ecommerce, ERP, PIM, and other enterprise systems.

Our Approach

Assess & Design

Using Avyre’s Aprimo BluePrint Plus methodology, we worked across key stakeholder groups to understand existing workflows, metadata, search requirements, governance, and user needs before configuring the future-state DAM.

Simplify & Govern

We configured Aprimo around the company’s operating requirements, simplifying the existing metadata structure and establishing tailored search facets, collections, download formats, branding, SSO, and a scalable permissions model.

Validate & Enable

The configured environment was validated through internal testing before UAT.

We then delivered tiered training across user levels and established a structured roadmap for the phased migration, prioritizing content aligned with upcoming digital commerce initiatives.

What Set This Project Apart

Metadata Built Around How Teams Work

The existing DAM had accumulated nearly 100 metadata fields, creating unnecessary complexity for users with very different responsibilities.

Rather than carrying the legacy structure into the new platform, Avyre redesigned the model around business requirements and user roles, creating a focused framework where teams interact with the metadata relevant to how they manage and use content.

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Results

With Aprimo as its new enterprise DAM, the company now has a more intuitive and scalable foundation for managing, finding, governing, and sharing digital assets.

"The Avyre team was outstanding throughout the entire implementation phase. Their expertise and deep understanding of DAM ensured a smooth deployment. They were consistently professional, highly responsive, and proactive in addressing challenges, making the transition to our first DAM both efficient and effective."

– Shawn R., Sr. Associate Brand Manager

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